This Privacy Policy explains how Polenest ("we", "us", "our") collects, uses, and protects information when you use our services, including websites at polenest.com and our mobile applications (collectively, the "Service").
We retain your account information while your account is active. Usage data is retained as long as necessary to provide the Service or as required by law. You may request deletion at any time (Section 7).
We do not sell your personal information. We may share information with:
Our service providers may store and process data outside of your country, including in the United States. We rely on appropriate safeguards (e.g., standard contractual clauses) where required.
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal information, or object to certain processing.
How to delete your account:
Partial data deletion (without deleting your account): individual schedules, plans, and memos can be deleted directly within the app. For other scopes, email [email protected].
Data that will be deleted: account information (email, display name, authentication identifiers); user-generated content (schedules, plans, memos); diagnostic data linked to the account.
Data that may be retained: backup/recovery data is removed within 90 days of the deletion request. Records required by applicable law (e.g., transaction logs, communication records) are retained for the legally mandated period. Anonymized analytics data with no personally identifiable information may be retained indefinitely in non-identifying form.
The Service is not directed to children under 13 (or under 14 where applicable in Korea). We do not knowingly collect personal information from children.
Our website uses essential cookies for site functionality. We do not use advertising cookies on polenest.com.
We use commercially reasonable measures to protect your information, but no method of transmission or storage is 100% secure.
We may update this policy from time to time. The "Effective" date above will be updated when changes are made.
Note: This is a baseline policy. For EU users, an EU representative under GDPR Article 27 will be designated when European service launches. Korean-language version available at /ko/privacy.